New Client Center
About Your First Visit
Thank you for your interest in choosing Woodland Springs Veterinary Hospital for your pet’s health care needs! We look forward to working with you and your pet and adding him or her to our ever-expanding pet care family. We are pleased to offer appointments and work-ins. For our established clients, we also offer convenient drop-off appointments.
To save time and provide the most positive veterinary experience possible, we ask that you print and fill out our New Client Information Form * before coming in for your first visit to our clinic. Doing so will help speed up the check-in process and allow us to learn more about your pet and any existing medical conditions he or she may have.
Visits to our veterinary hospital generally last about 30 minutes unless we have to perform any extensive diagnostic tests. If your dog or cat is seeing us for a routine check up, Dr. Slough or Dr. Loter will perform a thorough, head-to-tail examination of your pet and make any treatment recommendations specific to your animal. At Woodland Springs, we strongly believe in diagnosing your pet before administering any kind of treatment. Additionally, we will not perform any procedure without your consent.
We believe the best pet owners are the ones who are well informed about their pets’ health, specific conditions and treatment options. After we examine your pet, Woodland Springs will provide you with additional information pertaining to your visit and talk through any recommendations we may have regarding treatment and continued care. If, during your pet’s visit, we find that he or she needs additional treatments or procedures, we will provide you with a cost estimate and address any questions or concerns that arise.
In order to more adequately focus on our patients’ needs and offer optimum customer service, Woodland Springs expects same-day payment whenever we render our services. We accept payments with cash, checks, credit cards and debit cards. To ensure customer safety and security, all cards must be signed by the cards’ owners.
Woodland Springs realizes some of our clients may need assistance when paying for their pets’ veterinary care. Pet insurance coverage is a popular payment option many pet owners utilize. Click any of the following pet insurance links to learn more:
We also accept payments via CareCredit, which allows you to pay for your pet’s veterinary care with affordable monthly payments. Applying for CareCredit is simple, fast and can be done at our facility whenever you come in for your pet’s scheduled visit.
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